Shipping policy
FUVOL delivers exclusively to customers in all 50 US states, which includes Alaska, Hawaii, and Puerto Rico. At present, we do not offer international shipping.
Processing Time
Your order will be processed within 1–3 business days, from Monday to Friday, excluding holidays. Once your order leaves our facility, you'll get an email confirmation that includes tracking details.
Shipping Options
- Standard (7-14 business days): $15
Delivery windows are estimates based on business days, so weekends and holidays are not counted. Every shipment comes with tracking.
Order Tracking
After your order ships, we'll send your tracking number via email. You can follow your package's journey on the carrier's site (USPS, UPS, FedEx, or whichever carrier handles your delivery).
Delays
We aim to hit our estimated delivery times, but sometimes delays happen due to carrier problems, weather, or a surge in order volume. If your order is significantly late, reach out to us at support@fuvol.shop and we'll look into it with the carrier.
Incorrect Address
Be sure to verify your shipping address when you check out. We can't be held accountable for orders sent to an address that you provided incorrectly. If you spot a mistake, get in touch with us right away, and we'll do our best to correct it before the order ships.
Lost or Damaged Packages
If your package goes missing or shows up damaged, contact us within 48 hours of the delivery date (or the expected delivery date) at support@fuvol.shop. We'll collaborate with the carrier to sort things out and arrange a replacement or refund when it's suitable.